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We’re more than the broker you call once a year at renewal time, our team is here to support you in all aspects relating to your benefit plans … all year long. When you think of us as part of your team, we call that “mission accomplished.”
Our Consultants have extensive experience in the group benefits industry and will oversee the services and support provided by GBS Benefits, Inc. Your Consultant will assist you in the following areas:DESIGNEDUCATIONNEGOTIATION
All GBS Benefits, Inc. clients are assigned a full-time Account Manager, regardless of the size of your company. In addition to helping you understand your benefit plan(s), your Account Manager can assist you with the following:OPEN ENROLLMENTSERVICECOORDINATION
Ali has over 25 years of experience in Client Development and has been an Employee Benefits Broker since 2006. Ali has worked with all lines of coverage, in the benefits marketplace, from Captive Programs, MEC, Ancillary lines to Partially Self-funded plans. In addition to her Benefits experience, she has an extensive background in self–funded management and reinsurance. Ali strives to streamline benefits and HR challenges of our clients, this way they can focus on their core business. She is dedicated to help business owners develop a customized strategic employee benefits package with emphasis on plan design, long term premium cost containment, and employee education. She is fully licensed and certified with the State of Idaho Department of Insurance, maintaining a license in health, life and disability.
Brad joined GBS Benefits in early 2015, bringing with him over 30 years of industry experience. Having worked for a carrier earlier in his career (BlueCross Blue Shield of Utah) and at another regional insurance agency, Brad’s background allows him to effectively consult with clients in the decision making process.
Brad has significant experience with both self-funded and fully insured medical and dental plans, stop-loss contracts, and high deductible health plans with health savings accounts. In fact, Brad was among the first brokers in Utah to write business on a high deductible health plan with a health savings account. Additionally, with his former firm, Brad was instrumental in developing a health care captive to assist employers in mitigating the large increases in stop-loss costs.
Brad has worked with many high-profile Utah employers and looks forward to developing partnerships with other noteworthy employers as a representative of GBS Benefits. At GBS Benefits, Brad will provide clients with relevant insight as they select and implement benefit offerings for their organizations. As a licensed consultant, he will focus on designing plans and strategies, educating clients on industry trends, and negotiating rates, benefits, and contracts. Because of his strong personal commitment to give back to the community in which he works, Brad serves as a board member for two non-profit organizations.
Chris Nelson has been in the health insurance industry since 2012 Prior to joining GBS in 2017, Chris was an account executive for a third-party administrator, working directly with many small and large self-funded benefit plans. This position gave Chris valuable experience in health plan reporting and analytics, reinsurance contracts, and large claims negotiations. Chris also worked for OptumHealth Bank and has experience with health savings accounts. Chris attended the University of Arizona, where he earned a B.S. in public health. He is licensed to sell health, life, and disability insurance.
Christian Kunz joined GBS Benefits in early 2015 as an Employee Benefits Broker. His clients appreciate his analytical nature and his ability to accurately assess their needs and explain their benefit options with clarity. Christian enjoys the challenge of tailoring specific benefit solutions to align with the unique objectives of each client’s organization and employee population. He works closely with the GBS Benefits underwriting, analytics, and clinical teams to maximize each group’s opportunities for savings. Prior to GBS Benefits, Christian worked in commercial real estate with Marcus & Millichap where he focused on the acquisition, disposition, and underwriting of investment properties. Christian attended Brigham Young University where he earned a B.A. in Economics with Minors in Business Management and Japanese. He loves outdoor recreation, specifically those activities involving a motor and accompanied by water, snow, or dirt. He is a licensed consultant in Health & Accident and Life Insurance.
Dan McKean is a broker with GBS Benefits. In his role, Dan assists clients with benefit design, education, and negotiation. Prior to joining GBS Benefits in 2009, Dan was employed with Humana as a Small Group Sales Executive. His strong carrier background is advantageous as he helps clients understand what is available in the marketplace and negotiates with carriers on their behalf. Dan attended San Diego State University where he studied Business Administration and Management. He is licensed in Health, Life and Disability insurance.
Dave JohnsonPrincipal | Senior Broker
Principal | Senior Broker
Dave Johnson is an agency co-owner of the LGBS organization and Vice President. Dave has overseen and managed LGBS since its inception in February of 2006. Prior to joining LGBS , Dave owned his own insurance brokerage. As a client service leader and sales representative for Sierra Life and Health, Dave gained invaluable insight about the interaction of underwriting and risk management as
it relates to plan design, rate structuring and renewal strategies. Armed with this experience, Dave has been able to expertly guide clients in the creation, design and implementation of complex employee benefits strategies. As a thought leader and innovator in the health insurance industry for 20 years.
Dave Johnson helps shape the Employee Benefits Practice for the entire Leavitt organization as a member of the Employee Benefits Advisory Council. Dave graduated from the University of Nevada Las Vegas, where he majored in communications. He is licensed in the State of Nevada.
Dave Johnson Sr.Broker
In April of 2003, Dave retired from the golf business to take a position at his son Dave’s insurance agency, Johnson Insurance. When Johnson Insurance merged with The Leavitt Insurance Agency to create LGBS in February 2006, Dave became a health and life insurance Broker/Account Executive. His golf career spanned 35 years, during which time he held positions as a Director of Golf/General Manager at prominent resort properties in Las Vegas. He is a Life Member of the Professional Golfers Association of America. Having worked in the hospitality industry, provided Dave with a rather unique opportunity, as well as a keen understanding of the importance of customer service. He attended Brigham Young University on an athletic scholarship and continued his education at University of Utah majoring in Business Administration. He is licensed in the State of Nevada.
Don McKeanSenior Broker
Don McKean is an employee benefits broker with over 35 years of healthcare experience. Prior to joining GBS Benefits in 2007, Don worked for a variety of medical carriers that rendered services to both Fortune 500 and smaller companies. His responsibilities included direct sales, account management, financial analysis, consultation, service delivery and staffing. Don has significant self-funding experience working with large, multi-site employers that required the administration of complex benefit programs. Don received a Bachelor’s Degree in Psychology and a Master’s Degree in Social Work, both from the University of Utah. He is licensed in Health, Life and Disability insurance.
Dustin Harper is an Employee Benefits Broker with GBS Benefits. Dustin began his career in the insurance industry in 2013 and has been an agent since 2014. Dustin quickly found success and achieved “Top new agent” and “Top overall enrollments” and soon became the agency sales manager. The startup company was acquired by GBS Benefits and Dustin’s expertise in insurance and ACA law and regulations made him a perfect fit as a benefits broker. Clients appreciate how he helps them navigate and thrive in the ever evolving health insurance landscape. His passion is assisting clients make the best decisions about their benefits. Dustin has a Bachelor’s of Science in Business with a Minor in Spanish from the University of Utah and is licensed in Health, Life, and Disability insurance.
Elizabeth Fineberg joined the Volk GBS team as a Broker in 2017. She has been in the insurance industry since 1999, previously working as an Independent Insurance Agent with Aflac. Elizabeth worked as a part of the Broker Development team in Colorado, and as a specialized Worksite Benefit Specialist with Volk GBS clients since 2003. She thrives on helping clients find ways to enhance their overall benefit packages while providing a consultative approach to sales. Elizabeth is a licensed consultant in both Health and Life insurance.
Gabe Christensen joined GBS in May of 2018 bringing with him over 15 years of experience in group benefits. Prior to joining GBS, he was a broker and the proud owner of LTC Specialties, LLC for 15 years. Clients appreciate Gabe’s attention to detail as well as the impeccable customer service he provides. Over the years, Gabe’s focus has been on providing the best benefits at the best price for each client. Gabe earned a Bachelor’s in Science in Business in 2001 and is a proud alumni of Utah State University. He is licensed in Accident, Health, and Life.
Gordon has over 25 years of employee benefit experience — exclusively working in the large group market with a primary focus on employers of 100+ employees. For more than 15 years Gordon worked for SelectHealth, acting as department director of Large Employer Group Sales and handling all of their self-funded accounts. He is trained in underwriting and medical plan development and was responsible for sales training at SelectHealth. Gordon has been with GBS Benefits for nine years, adding extensive knowledge and experience to our sales team with his self-funded background. Gordon attended the University of Utah where he received a bachelor’s degree in marketing. He is licensed in Health, Life, and Disability Insurance.
Jason WagnerSenior Consultant
Jason Wagner has been working in the health insurance industry since 2000, and joined GBS Benefits as a Consultant in 2003. He has extensive experience in all insurance lines that relate to group benefit plans. Prior to joining GBS Benefits, Jason was a Sales Representative for Sun Life Financial. He was responsible for growth and product development with employer groups, Brokers/Agents, Consultants, insurers and TPAs. His main focus was working with self-funded clients. Jason graduated from Brigham Young University with a Broadcast Communications degree with an emphasis in Media Sales and Management. Jason is licensed in Health, Life and Disability insurance.
Jeff Allen is a Benefits Consultant with 8 years of experience. Prior to joining LGBS, he worked in sales for a national firm. As a benefits consultant, Jeff ensures that his clients maintain compliance with Health Care Reform as well as the future amendments that may occur in our current political climate. As these changes affect the employee benefit industry, he continues to provide innovative strategies to get his clients the best value for their insurance dollar. Jeff focuses on fully insured plans for small to large organizations, as well as companies that want to pursue self-funding options. Jeff has received formal training in Human Resources, Payroll, Risk Evaluation, Wellness, and Profession Employer Organizations (PEOs).
Jeff KlugePrincipal | Senior Consultant
Principal | Senior Consultant
Jeff Kluge is an Employee Benefits Consultant and Entrepreneur. He grew up in Kansas City, Missouri and obtained his Undergraduate Degree in Management and Finance and his MBA with a Finance emphasis. Jeff visited Salt Lake City during the Olympics and after meeting many wonderful people and enjoying the beauty Utah has to offer, he permanently moved to Utah in 2002. As an owner of GBS Benefits, Inc in Salt Lake City, Jeff offers unmatched expertise in employee benefits, problem solving, financial analysis, Mergers and Acquisitions, and Health Care Reform.
Jeff has earned the “Chairman’s Circle Award,” every year since he started with Leavitt Group, which recognizes the top ten insurance agents within Leavitt Group’s 125+ offices across the country. He was the top insurance agent in the organization for the 2011 production year – even with his additional responsibilities as an owner – earning the prestigious “Bert J. Leavitt Producer of the Year” award.
Jeff was named a 2014 “40 Under 40 Broker” by Business Insurance, a national insurance publication. The program recognizes standout performers, with the best and brightest talent, demonstrating industry excellence, leadership attributes, client service skills, and expertise, among retail insurance brokers under age 40. Jeff was also named 2015 “40 Under 40” by Utah Business.
Karen Brown is an employee benefits broker with nearly 25 years of healthcare and group benefits experience. Prior to joining GBS in 2017, Karen worked for several years with Moreton and Company and Diversified Insurance. In 2013, she joined UnitedHealthcare as the Director of Account Management. Karen’s strengths are her analytical approach, commitment to customer service, and ability to build strong relationships. Karen earned a Bachelor of Art in Business Marketing with a minor in in Public Relations from the University of Northern Colorado. She is licensed in Accident, Health, and Life.
K.C. joined GBS Benefits in 2016 as an Employee Benefits Broker. Prior to joining GBS, K.C. served as president and co-founder of a software company specializing in mobile apps. Upon the acquisition of his company in 2015, K.C. worked as a consultant for several large organizations helping each improve in the areas of sales, software integration, and project management. He is excited to use his experiences as a business owner to help his clients in the world of health benefits. K.C. played Division 1 basketball at Utah State University while earning his degree. K.C. holds a B.A. in Liberal Arts with Minors in Spanish and Business Management as well as a master’s degree in Business Administration. K.C. is licensed in Health, Life and Disability insurance.
Kenny joined LGBS in November of 2016. Previously, he was a professional golf player and spent time on the Nationwide Tour (now the Web.com Tour). He also worked in sports management, where he represented athletes in the NFL as well as the PGA Tour. He worked extensively with marketing, player development, logistics, and charitable efforts. He graduated from Southern Utah University with a Bachelor of Science degree in Political Science. He is licensed in the State of Nevada.
Kirsten Aura joined the healthcare industry in 2015. Prior to GBS, Kirsten’s career was in radio marketing. This evolved into business consulting in Minneapolis, MN focusing on client’s needs and helping them realize their long-term goals and growth potential. Kirsten joined the healthcare industry when a family member became ill and she became the caretaker, advocate, and guardian. Through this hardship, a passion was realized for helping other be protected from the unexpected and assisting organizations optimize their health benefits. Kirsten believes that everything starts with a conversation and clients appreciate her ability to manage costs, remain compliant, and become a valued strategic partner. Kirsten attended UNLV where she studied Psychology and is licensed in Health, Life, and Disability insurance in Idaho.
Koner has over 20 years of experience in the implementation and administration of self-funded plans and joined LGBS in 2008. Prior to joining LGBS, Koner served as president and co-founder of Mediversal, Inc. for 14 years. Mediversal was an administrative services organization which provided third-party administration, utilization review, provider networks, and reinsurance placement to self-funded health and workers compensation plans until being acquired in 2005. Koner graduated from the University of Arizona with a Bachelor of Science in Business Administration with majors in Accounting and Finance and is licensed in the State of Nevada.
Landon Fielding joined GBS Benefits in early 2015 as an Employee Benefits Broker. Landon has been in the employee benefits field since 2008. He has worked in various areas of the insurance industry, including underwriting and sales. Through his industry experience, he has come to enjoy the complexity and strategy associated with self-funded cases, and how risk and technology partner together to redefine the employer experience. As technology continues to reshape the insurance landscape, he has the understanding and background to provide the right solutions tailored to fit your specific business needs. Landon has a B.S. in Strategic Communications from the University of Utah and is licensed in Health, Life, and Disability Insurance.
Laura PeiferSenior Broker
Laura Peifer has nearly 30 years of healthcare industry experience and joined the GBS Benefits team as an employee benefits broker in 2011. Formerly with Wise Provider Networks (WPN) as a Principal Consultant, she handled the negotiation, contracting, and management of custom healthcare networks. In her specialized role she worked with many high-profile and Fortune 500 companies.
At GBS Benefits, Laura works with small employers as well as large corporate clients headquartered throughout Utah, Wyoming, and Colorado. Laura has experience with both fully-insured and self-funded arrangements. Laura’s clients appreciate her strategic approach which is centered on developing cost-saving strategies. She has partnered with the Associated Builders & Contractors of Utah to create an exclusive pool for small businesses looking to avoid community rating.
Laura has been a repeat recipient of the prestigious Chairman’s Circle Award recognizing the top 10 insurance brokers within the nationwide Leavitt Group organization. Within the community, Laura serves with the Boys and Girls Clubs of Salt Lake and founded the Kids Eat! program at the Club providing meals to children and families at home and after school. Laura earned a Bachelor of Science from the University of Utah and is licensed in Health, Life, and Disability Insurance.
Leslie has been in the insurance industry since 2004 and features a strong emphasis in the national client sector. Having held Large Employer Sales positions at both SelectHealth and Regence BlueCross BlueShield, she has in-depth knowledge of underwriting guidelines, self-funding, rate negotiations, and strategic product placement. Leslie was responsible for the retention, growth, and product development for the group plans in which she managed. Within her first year at Regence, Leslie was recognized as one of the company’s top Account Executives. She loves the collaborative approach and thrives in building long-lasting relationships.
Joining GBS in 2014, her proactive analysis and ability to identify ideal solutions for her client’s needs, quickly led to her role as a Consultant. Her skill set provides a foundational understanding of the everyday hurdles employers face in today’s benefit landscape. Leslie currently partners with a variety of groups ranging from startup companies to employers with over 20,000 employees, all with their own set of unique complexities. Whether it’s problem solving, experience with rapid growth/mergers/acquisitions, financial review, ongoing compliance education, or an employee engagement strategy, her clients view her as a trusted adviser. She is licensed in Health, Accident, and Life the state of Utah.
Logan Greene joined GBS in 2017 as an employee benefits broker bringing with him 12 years of experience in the health insurance industry. Prior to GBS, he worked for UnitedHealthcare in small group sales. In 2012, he was recognized as the top Sales Account Executive at UHC. Clients appreciate Logan’s depth of knowledge, ability to foster strong relationships, and his responsiveness to their needs. He graduated from the University of Utah with a major in Spanish and a minor in business. He is licensed in Accident, Health and Life insurance.
Mark JohnsonSenior Broker
Mark Johnson has been with GBS Benefits for over 10 years, and brings a detailed knowledge of employee benefit programs including group health plans, dental, vision, life, long and short-term disability plans, employee assistance programs, flexible spending accounts, and 401(k)s. Mark has 18 years of prior experience with EMI Health, where he worked in various aspects of employee benefits, and held many leadership positions, including Vice President of Sales and Marketing.
Matt Evelyn has over nine years of health insurance industry experience. He is currently the Vice President of Employee Benefits, managing Volk GBS’s large group accounts. Matt received his Bachelor’s in Finance from the University of Florida. Matt began his career working in analytics for Gallagher before moving onto Cigna Healthcare. He spent seven years at Cigna as a New Business Manager educating employers on medical products, mainly focusing on self-funding. Matt is a licensed consultant in Health and Life insurance.
Michael Juergens has over three years of experience in the insurance industry, joining the Volk GBS team in 2017. Over the last seven years, Michael has helped Colorado business create new efficiencies, control operating costs, and create bottom-line improvements. He graduated from the University of Wyoming with his Bachelor’s degree. Michael is a licensed consultant in Health and Life insurance.
Parker joined LGBS in 2016 and quickly earned the distinction of Top New Producer. He enjoys having conversations with clients and listening to their needs. Parker excels at finding solutions and matching a benefits package that aligns with the budget and requirements of his clients. Parker earned a Bachelor of Science in Finance from the University of Nevada, Las Vegas. He is licensed in the State of Nevada.
Lee Robison has been in the insurance industry since 1978. He joined LGBS in 1997 having previously worked in life insurance and estate planning and for a national health insurance carrier coordinating marketing and underwriting. Over his career, Lee has been involved with A wide-range of clients, including multi-state businesses. He has helped design, implement, and service various partially self-funded health plans, working closely with carriers, underwriters. and administrators. In addition, he has worked with collective bargaining units and served as the benefits consultant for a local firefighters’ union. He has been a member of the National Association of Health Underwriters, Clark County Association of Health Underwriters, and National Association of Life Underwriters. Lee is licensed in the state of Nevada.
Rebecca Kunz came to GBS Benefits in early 2014. Rebecca’s varied background at the firm has given her strong experience in renewal strategy, employee education, and benefit design. She began her career in education and spent five years in the classroom followed by two years in account management at a creative agency. Rebecca earned a Bachelor of Science from Brigham Young University and a Master’s Degree from Utah State University. Rebecca enjoys serving as an Ogden School Foundation Board Member working to enhance the educational opportunities for students in the Ogden School District. She is licensed in Health & Accident and Life Insurance.
Rich Jensen has been involved with employee benefit consulting since 1989. Prior to joining GBS Benefits in 2000, he spent 6 years with Health Benefits America (HBA), a national benefits consulting firm, providing strategies for health plan offerings and benefit design for several Fortune 100 companies. Following HBA, he spent over 5 years with CNN Managed Care, the largest national PPO network, as a Regional Vice President for the Utah, Idaho, and Colorado markets, delivering provider network solutions to large accounts. Rich received his Bachelor’s degrees in English and German from the University of Utah and Master’s of Business Administration from Brigham Young University. He is licensed in Health, Life and Disability insurance.
Rick FieldingCEO | Senior Consultant
CEO | Senior Consultant
As the CEO and Founder of GBS Benefits, Inc., Rick has over 30 years of group benefit experience. GBS Benefits remains the top benefit consulting firm in the state under Rick’s leadership and expertise in group benefits. With his vision, GBS Benefits leads the industry in solutions for employers. With an emphasis on technology solutions, population health management, and clinical navigation, Rick guides the firm’s overall commitment to provide exceptional service for its clients. Rick actively maintains one of the largest blocks of business at GBS Benefits, which includes many large fully-insured and self-funded clients. Rick was honored as a Utah Business CEO of the Year for 2015 for his leadership, vision and innovation. He attended Utah State University, where he studied business. Rick is a licensed Consultant in Health, Life, and Disability Insurance.
Rick ShuckerowPrincipal | Senior Broker
Principal | Senior Broker
Rick joined Leavitt Group / GBS as Managing Principal in April, 2007 following seven years as President of Benepro, a full service Employee Benefits firm in Arizona. Rick has several years of experience on the carrier side that benefits his clients having served as Vice President of Marketing and Sales for United Healthcare, Healthpartners Health Plans, and Samaritan Health Plans. Prior to these positions, Rick was Vice President of Underwriting for CIGNA for 9 year. Rick has over nine years’ experience in underwriting all products provided in employee benefit packages including medical, dental, short and long term disability, Life, cafeteria plans, Section 125 and 401K products. Prior to underwriting and sales positions, Rick managed Payroll and Benefits for CIGNA and its 15,000 employees. Rick graduated from Holy Cross College with a B.A. in Economics and from Cornell University with a Masters in Business Administration concentrating in Finance. He is licensed in the state of Arizona.
Rick has nearly 13 years of experience in the group benefits field. Prior to joining GBS Benefits in 2008, he was with Dental Select and Altius Health Plans. Rick earned a Bachelor’s degree in Business Management from Brigham Young University with an emphasis in Insurance, Risk Management, and Financial Services. He later went on to receive a Master’s of Business Administration and Health Services Administration from the University of Utah. Rick is licensed in Health, Life, and Disability Insurance.
Riley Nelson joined the GBS Benefits team as a Broker in 2015 bringing with him a strong background in sales and ongoing account management. Just prior to GBS Benefits, Riley was an Account Executive with CVE Technologies, a channel reseller for major IT companies. While there he grew his sales territory from $0 to $1.6 million in just 18 months. Riley played football as a Division I quarterback at Brigham Young University and graduated in August 2013 with a Bachelor of Arts in Spanish. He is fluent in written and conversational Spanish with an IRL Level 4 Full Professional Proficiency. Riley is licensed in Accident & Health and Life Insurance.
Rob FergusonSenior Consultant
Rob has over 20 years of employee benefit experience since starting in 1987. He spent 10 years working for several insurance carriers including SelectHealth, FHP and Pacificare. While working for these carriers Rob held positions in large group sales, management and upper management positions. He also served on the underwriting committee and appeals committee for 3 years with these carriers. Rob has worked for the past 12 years with GBS as a producer and specializes in large group, fully insured and self-funded companies with 100+ employees. Rob specializes in the benefit areas of medical, dental, life, disability and vision products. Rob holds a Bachelor’s degree in Business Management from the University of Phoenix and is licensed in Health, Life and Disability insurance.
Scott FieldingSenior Consultant
Scott Fielding has been in the insurance industry since 1990. He joined GBS Benefits in 1994, and served as a partner prior to the merger with the Leavitt Group in 2006. Scott has extensive expertise in fully insured, retrospective, and self-funding contracts. He specializes in creative employee benefit plan design, HRAs, HSAs and self-funded plan designs, TPA & PBM negotiations, association plan creation, negotiation and plan management. He has an extensive knowledge of underwriting methodologies and carrier negotiations. Scott is a professional with the ability to quickly understand the key issues and develop solid business processes and solutions. He is licensed in Health, Life and Disability insurance.
Scott StewartPrincipal | Senior Consultant
Principal | Senior Consultant
Scott has over 25 years of health insurance industry experience. He currently manages over 100 million in premium with clients ranging from 2-7,000 employees. Scott received his Bachelors of Science degree from Weber State University and continued his education at Brigham Young University, where he received his MBA with an emphasis in Finance. Scott began his career at FHP Health Care, Inc. as a National Account Executive where he worked for 6 years before moving onto Intergroup HealthCare Corporation of Utah (IHC). He worked as a Sales Manager and focused on opening and developing a new marketing department for new HMO. He then moved into the role of Director of Sales and Marketing for IHC. In 1997 he began working for GBS Benefits as a Broker/Consultant. As GBS has grown, Scott has and continues to provide excellent service to his clients as the insurance industry evolves. Scott is licensed in Health, Life and Disability insurance.
Spencer GreenePrincipal | Broker
Principal | Broker
Spencer Greene is a Benefit Consultant who partners with business leaders and Human Resource professionals to reduce the expense of insurance and improve employee health. After spending more than 25 years of experience working in health care and insurance industry, Spencer is positioned to help companies build unique and innovative solutions that improve employee service and decrease claim trend. He has worked for some of the largest insurance companies including UnitedHealthcare, Blue Cross Blue Shield and CIGNA. Spencer has extensive sales and leadership experience working with small to large companies, public sector, health care, tribal groups, and business associations. He is active in the community and continues to partner with local charities and church organizations to provide fund raising and service to children in need. Spencer holds a BA in communications and advertising with a minor in business from Brigham Young University.
Stephanie Conti joined GBS Benefits in 2009 bringing 22 years of experience from Regence BlueCross & BlueShield of Utah where she was a Senior Sales Executive. She specifically worked with employer groups and brokerage firms of all sizes and locations regarding product design, underwriting guidelines and rate negotiation. Stephanie developed an expertise in fully insured & self-funded arrangements for medical, dental and ancillary product offerings. Her extensive knowledge and proficiency as a Sales Executive & Account Manager have made her an asset to her clients. Stephanie is licensed in Health, Life and Disability Insurance.
Shauna Romine has lifelong experience with the health insurance industry and has been involved with GBS since its inception in 1989. She first worked as a Sales Director outside the insurance industry managing high profile clients, executing and negotiating contracts, securing long-term relations while serving their specific needs. In 2004 Shauna returned to GBS as a Group Benefits Specialist, utilizing the skill-set she has built over the last 20+ years. She received her Bachelor’s degree from the University of Utah in Finance and Marketing and is licensed in Health, Life and Disability insurance.
Steve Cochran joined GBS Benefits in 2014 bringing 4 years of experience selling insurance in the Uintah Basin. He graduated from Utah Valley University and has a wealth of industry expertise. As a student at UVU, he founded a website and local store-front retailing sport supplements and co-founded J3LL Watches. Steve is licensed in Accident, Health and Life Insurance.
Taun Stewart joined the Employee Benefits Broker Team in 2016 bringing with him a strong background in client services. Prior to GBS Benefits, Taun was a Benefits Assistant with The Hawaii Group where he helped manage benefits for over 200 clients. Taun graduated from Utah Valley University with a Bachelor’s Degree in Business Management and is licensed in Accident, Health and Life insurance.
Tim KingSenior Consultant
Tim operates the GBS Benefits Vernal office with over ten years of experience in the health insurance industry. He is licensed in Health, Life, and Disability Insurance, and has experience assisting both small and large employers with their employee benefit needs. Tim previously served on the Broker Advisory Board with Regence BlueCross BlueShield of Utah and was recognized as a top producer while doing so. Prior to entering the benefit industry, Tim owned his own business, giving him unique insight to help assess the needs of employers.
Tina brings 18 years of sales, account management, and service expertise. With a diverse background, Tina has worked with several startup companies in medical technology and with large corporations such as eBay and ADP.
Most recently Tina spent 3 years at ADP working with over 200 local businesses as a Human Capital Management Consultant. Tina worked to educate, service, and sale ADP while earning some of the highest accolades awarded by ADP.
Tina’s customers have always looked to her as a trusted partner. She thrives on helping businesses find better ways to achieve their goals and create strategies around employee engagement/culture, recruitment/retention, benefits administration, compliance and much more. Tina works hard to establish trust and has built relationships with businesses across the valley. She is excited to be able to continue growing those relationships with GBS.
Tina RameyBusiness Development
Tina Ramey joined Volk GBS in September of 2011. Prior to joining the firm as Vice President of Business Development, Tina served as the District Sales Manager at PayChoice, working to help businesses find solutions to deliver sustainable benefits by connecting employees and work practices. Tina has over 12 years in the insurance industry, working to manage and develop teams. She works strategically with a company’s leadership team helping to drive their goals and initiatives, leveraging all of the different resources, divisions, and products to help clients build their businesses. Tina obtained her Bachelor’s degree from the University of Wisconsin-Madison, and she is a licensed consultant in Health and Life insurance.
Todd Barr joined GBS Benefits in 2014 as an Employee Benefits Broker. Prior to GBS Benefits, Todd was an Estimator and Project Manager with a large commercial and custom residential construction company. He is skilled in contract review and negotiation, data analysis, value engineering and consulting. Todd holds a Bachelor’s Degree from Weber State University in Technical Sales and Construction Management. Before completing his degree at Weber State, Todd attended Salt Lake Community College where he played for the Bruins Baseball team. Todd is licensed in Health, Life, and Disability Insurance.
Travis Argyle has over 18 years of experience as a licensed benefits consultant. Prior to joining GBS in 2018, Travis was the owner if a benefit firm in Idaho for 13 years. With a proven strategic approach to benefits consulting, Travis and his co-owners built this firm into one of the largest headquartered in the State of Idaho. He consults with employers of all sizes and has experience in all lines of benefits. Travis attended University of Idaho where he studied Business management. He is licensed in Health, Disability and Life Insurance.
Trent has been in the health insurance industry since 1994 and is licensed in Health, Life, and Disability Insurance. He has held sales, underwriting, and management positions locally with BlueCross BlueShield, Altius Health Plans, and UnitedHealthcare of Utah. As an experienced broker in the local healthcare market, Trent is familiar with the challenges of employee benefits and the options that are available for large and small businesses. He can assist with insurance plans of all sizes and has had particular success developing employee benefit plans for large associations in Utah. Trent received a Bachelor’s degree in Business Management from Weber State University.
Tyler is a group benefits specialist with over 20 years of healthcare experience and is licensed in Health, Life, and Disability Insurance. He has expertise in all sizes of groups, with an emphasis in self-funding arrangements. From 1991-2000, Tyler worked at Dale Barton Agency as an employee benefits specialist on insurance specific to construction companies. He has also served as the education chair for Utah Association of Health Underwriters. Tyler graduated from Weber State University with a Bachelor’s degree in Technical Sales.
Allison MinerAccount Manager
Allison has many years of account management experience and 16 years of experience within the benefits industry. She came to GBS Benefits after being highly sought after for her work with Altius Health Plans, where she was a large group Account Manager for 8 years, managing over 40 groups, including both fully-insured and self-funded groups, with a combined annual premium of over $75 million. At GBS Benefits Allison competently handles employer groups of all sizes and composition, ensuring both the employer and the employees are well educated on their benefits.
Andrea AlexanderAccount Manager
Andrea brings 17 years of insurance industry expertise and experience. She joined the GBS Benefits team in 2008; first as a Renewal Coordinator and was then promoted to her current position of Account Manager. Prior to GBS Benefits, Andrea was with Altius Health Plans where she held several positions: Customer Service Team Lead, New Business Coordinator, and finally Large Group Account Manager. Andrea is known for her dedication to her clients and her competence in helping her clients understand their benefits, resolving claims and billing issues, and answering enrollment questions. As a native speaker, she is fluent in Spanish and uses her skills to translate written benefit materials for GBS Benefits clients and support enrolled employees who speak Spanish. Andrea received a Bachelor of Science in Nursing from the University of Utah and is licensed in Health, Life and Disability Insurance.
Christy ShawAccount Manager
Christy joined GBS Benefits in 2018 bringing with her over 28 years of experience in the health insurance industry. She has served in many roles over that period including account management and new sales. She was an account executive with Aetna for the past 10 years, focusing on new sales for large employer groups. Her employee benefits knowledge includes medical, dental, vision and disability. She holds a B.S. in Sociology and Criminology from the University of Utah. She also serves on the Executive Board of Directors for Kidseat!, a local non-profit feeding at risk kids. She is licensed in Health, Life and Disability.
Colette KreminAccount Manager
Colette joined GBS Benefits in 2004 in our Vernal office. Just prior to GBS Benefits, Colette was employed for 6 years as an Administrative Support Specialist at an insurance brokerage office. She began her career in retail management, giving her 10 years of experience with customer service. In her current role, Colette supports clients by assisting with benefit education, renewals, and day-to-day questions. Colette is licensed in Accident and Health Insurance.
Dana BreerAccount Manager
Dana joined LGBS in March of 2006. Prior to working at LGBS, Dana gained valuable experience in client service working with major Southern Nevada health insurance carriers including PacifiCare, Nevada Care, and Health Plan of Nevada. Her increasing responsibilities with these carriers give her a unique perspective on managing client needs. Dana Breer is an expert in the science of understanding clients and exceeding their expectations. As a project manager, Dana excels at driving projects forward and corralling all of the elements necessary to deliver projects on time and on budget. Dana has developed tools for LGBS clients that simplify renewal processes, streamline rate negotiations and deliver easy-tounderstand reports. Dana graduated from the University of Nevada with a Bachelor of Science degree in Health Science. She is licensed in the State of Nevada.
Deb EglerAccount Manager
Deb joined LGBS in 2003. She has over 18 years of experience in the Insurance Industry with both carriers and national and regional insurance brokerages. She began with Sierra Health Services in 1999 as a Member Services Rep. Her success in this role led to a promotion in the Broker Services Department as a Broker Services Rep. This experience was invaluable as she transitioned to the broker side in 2005 as a Claims Advocate assisting clients in resolving claims and enrollment issues. She is licensed in the State of Nevada.
Debbie MoldenAccount Manager
Debbie has worked in the insurance industry for 15 years and joined LGBS as an Account Manager in 2006. Prior to joining LGBS, she was an Account Coordinator in the Sales Department and Underwriting Department at Sierra Health Services. Debbie excels at facilitating communication and services by maintaining close relationships with clients and carriers. Debbie is skilled in a variety of technical programs LGBS offers to clients. This knowledge helps her provide a high level of service and assist clients in handling arduous tasks such as enrollment procedures, payroll deductions, and human resource needs. She is a graduate from Indiana University with a Bachelor of Science in Business Administration Majoring in Management, Marketing and Advertising. She also has a National Health Underwriters Association designation and is licensed in the State of Nevada.
Denise HouseSenior Account Manager
Senior Account Manager
Denise has over 34 years of experience in the Healthcare industry. She worked at Regence BlueCross Blue Shield for 22 years, where she was successful in managing key accounts of group sizes 2-3,500. Denise has been with GBS Benefits since 2007 and provides superior service to the accounts assigned to her. Her primary responsibility is to renew and retain groups. She helps clients understand their benefits, including policy limitations, claims resolution, billing issues, COBRA, HIPAA, FMLA and enrollment questions. She provides dedicated service to plan administrators and support staff regarding all aspects of the insurance industry. Denise is licensed in Health, Life, and Property & Casualty.
Emilyann PeinamalieAccount Manager
Emilyann has 5 years of employee benefits experience. She joined GBS Benefits in 2011 as an Account Manager in the St. George office. She began her career in retail management while finishing her Associates Degree in Business from Salt Lake Community College. In her current role, Emilyann supports clients by assisting with benefit education, renewals and day-to-day questions. Emilyann is licensed in Accident & Health and Life Insurance.
Florence GregoryAccount Manager
Florence has more than 20 years of experience in the health insurance industry. She joined GBS Benefits in 2012 as an Account Manager. Formerly with Regence BlueCross BlueShield of Utah, as an Account Executive, she worked with employer groups to assist with product design and renewal negotiations. Prior to her role as an Account Executive, she worked in several departments at Regence, including: Claim Entry, Adjudicating and Customer Service. Florence also spent 5 years selling Individual Products, Medicare Supplements, Conversion, and HIP. Florence’s varied experience at Regence and her work with both small and large employer groups with fully-insured and self-funded arrangements of medical, dental, and ancillary products, allows her to give significant insight to her clients. Florence is licensed in Health, Life, and Disability Insurance.
Heather WhiteAccount Manager
Heather joined the Leavitt Group in March of 2013. Heather’s previous experience working in the medical field with a claims and marketing background makes her an extremely valuable member of the team. Before joining the Leavitt Group, she worked on the physician side of the business with Mollen Immunization Clinics in Scottsdale, Arizona. She was hired as Billing Manager before being promoted to Manager of Client Relations. She handled all Client Relation, Billing, Logistics or Marketing issues. Heather’s vast customer service background enables her to work well with large groups and handle multiple accounts with ease. Heather has been certified as a Certified Corporate Wellness Specialist as well as a Certified Health Care Reform Professional.
Heidi SternerAccount Manager
Heidi began working for LGBS in 2016 and has over 21 years in the insurance industry. Before joining LGBS she was the Subject Matter Expert for the individual market for United Health Care Services. With here strong understanding and experience in the market Heidi is uniquely equipped to help clients navigate the Nevada insurance market. Heidi has a Bachelor of Science in Health Care Administration from the University of Nevada Las Vegas. Heidi also has her PAHM, LPRT, and PPACA certifications. Heidi sits on the board for Clark County Association of Health Underwriters, Nevada Association of Health Underwriters, and the National Association of Health Underwriters.
Joe WilsonAccount Manager
Joe brings over 20 years of experience in the health insurance industry to his role as an Account Manager with LGBS. He has worked for many prominent carriers in Southern Nevada including Health Plan of Nevada, Coventry Healthcare, and Prominence Health Plan. Additionally, Joe has spent many years on the broker side of group benefits. He has a strong background in customer service and Sales and Account retention. He is licensed in the State of Nevada.
Kaye PyleSenior Account Manager
Senior Account Manager
Kaye Pyle joined Volk GBS in 1994. She brings 23 years of experience in the employee benefits industry to the team. Kaye began her career working in administration, and is currently the Account Manager for our large group clients. Kaye supports clients by assisting with benefit education, renewals, and day-to-day questions. She is PPACCA certified, and is licensed in both Health and Life insurance.
Lacey HunterAccount Manager
Lacey joined GBS Benefits in early 2015 as an Account Manager in the Logan office, bringing with her 7 years of employee benefits experience. Prior to GBS Benefits, Lacey was employed with a non-profit health center where she managed the Insurance Billing Department. Her responsibilities included policy writing, ensuring benefits compliance and claims tracking and resolution. Lacey’s experience on the employer side of benefits gives her the unique ability to understand the challenges our clients face. Lacey holds an Associate’s Degree in Health Information Technology from DeVry University. She is licensed in Accident, Life, and Health.
Marcie GentrySenior Account Manager
Senior Account Manager
Marcie brings 25 years of insurance industry expertise and experience. She joined the GBS Benefits team as a Senior Account Manager in 1994. Prior to GBS Benefits, Marcie was a Benefits Administrator with APA Benefits. Marcie is known for her dedication to her clients and her competence in helping her clients understand their benefits, resolving claims and billing issues, and answering enrollment questions. Marcie received her Associates degree from Weber State University and is licensed in Health, Life and Disability Insurance.
Nicole MannekAccount Manager
Nicole started her career on the carrier side of the benefits industry in 1998. She joined GBS Benefits in 2014 as an Account Manager. Before coming to GBS Benefits, Nicole was employed with Dental Select and Humana. Her current role is focused on client benefit education, issue resolution and retention with large employer groups with over 100 employees. Nicole is licensed in Accident & Health Insurance.
Sasha LuntAccount Manager
Sasha joined GBS in 2017 and brings with her over 17 years of experience in the health insurance and healthcare industries. Prior to GBS, Sasha worked for both Intermountain Healthcare and SelectHealth. At SelectHealth, Sasha worked as a Large Employer Account Manager assisting new business and associations, providing ongoing service and support, and helping groups with renewals. Sasha has received designations as a Managed HealthCare Professional (MHP) and Health Insurance Advanced Studies (PHIAS). She is licensed in Accident, Life, and Health.
Summer GrahamAccount Manager
Summer has over 12 years of experience in the insurance industry. Prior to joining GBS Benefits in 2017, Summer worked for UnitedHealthcare and a local broker. At UHC, she worked in a variety of areas, beginning in Small Business in 2005 and moving to Large Group as a Field Account Manager in 2013. There, she honed her skills including open enrollment presentations, wellness education, client meetings, benefits compliance, reporting, claims tracking and resolution. Summer’s experience on the carrier side of insurance gives her the unique ability to understand the challenges our clients face. Summer is licensed in Accident, Life, and Health.
Aaron QuarnbergIndividual Sales
Aaron Quarnberg is the Vice President of Individual Sales for GBS Benefits. With the Affordable Care Act, the individual insurance market has become challenging for consumers and business owners to navigate. Aaron has a track record of using innovative sales strategies and practices to serve this market with tremendous results. Just prior to GBS Benefits, Aaron was the Vice President of Sales and Member Services for Arches Health Plan. Under his leadership, the company grew to a $150 million organization in just 3 years. During this time he also consulted for local and national insurance brokerages and carriers on best sales practices, using technology, and call center design. Aaron also has a strong background in Medicare sales having worked with industry leaders like Extend health and eHealth Insurance. Previous to Arches Health Plan, Aaron was the founder of his own company specializing in non-traditional financial planning.
In his current role, Aaron is creating a hybrid model of sales and customer service aimed at eliminating the confusion in obtaining health insurance while providing individuals with the best customer service experience. Aaron sits on the Board of Directors for the Utah Hispanic Chamber of Commerce and is passionate about helping Utah’s Hispanic population. Aaron is licensed in Accident & Health and Life Insurance.
Becca RickWellness Services
Becca earned a M.S. from the University of Utah in Sport Nutrition and is a Registered Dietitian. Prior to GBS Benefits, Becca worked as a consulting dietitian. Becca’s primary responsibilities include providing strategic direction for population health management; planning, designing and implementing an array of health promotion and prevention services for our clients; and supporting the mission and goals of GBS Benefits, Inc.. Becca loves to spend time in the mountains –trail running and skiing, or simply being outside to enjoy sunshine and fresh air. She is enthusiastic about helping others realize the physical and mental benefits of prioritizing healthy habits to live meaningful lives.
Chris joined GBS Benefits in 2014 as the GBS Benefits Disability Products Specialist. Chris’ varied background equips him with superior communication skills and the ability to perform accurate analysis on detailed contracts and plan information. Just prior to GBS, Chris was a Senior Policy/Legal Analyst with the Science Applications Internal Corporation involved in government contracts with the Department of Defense and the Office of the General Counsel for International Affairs. While in Washington, D.C., Chris also worked as an Advance Representative with the U.S. Department of Homeland Security and with The White House in the Office of the Vice President as an Advance Representative. With his fine attention to detail, Chris has been an asset to employer groups in helping them ensure that the income of their employees is protected. Chris received his Bachelor of Science from Brigham Young University in Zoology. He is licensed in Health & Accident and Life Insurance.
Dennis Harston, MD, MBAMedical Director
Dennis joined GBS Benefits in December of 2017. He is a licensed physician in the state of Utah and is board certified in Family Medicine. He graduated from Brigham Young University and Baylor College of Medicine. He completed an internship at the University of California, Davis, a residency in Family Medicine at the Medicine College of Wisconsin, and an MBA degree at the University of Utah. Prior to joining GBS, Dr. Harston served as the Medical Director and Regional Vice President of Medical Affairs at FHP; Medical Director for Prudential in Richmond, Virginia; Chief Medical Officer for Altius Health Care and for Coventry Health Care of Utah; and Senior Medical Director at Aetna for the Mountain Region. Dr. Harston has also participated in voluntary medical service in Mexico and for the Fourth Street Clinic, a facility serving the homeless, in downtown Salt Lake City.
Joe TateHR Consulting
Joe Tate is a Human Resources executive with multi-national experience in Telecommunications, Computers (Sales/Manufacturing), Financial Services, Transportation and Retail. His 20+ years of experience make him highly qualified to assist in strategic direction, HR systems, training/development, compensation, legal, employee relations, staffing, benefits, workers compensation, operational management and other HR related areas. With experience in forward-thinking employment across all 50 states, Joe is a valuable, hands-on resource for GBS Benefits clients. Joe holds a current SPHR Certification through the Human Resources Certification Institute and earned a Bachelor of Science in Economics from the University of Utah.
Joe TooleyPharmacy Consulting
Joe has an extensive pharmaceuticals background, having worked in the pharmacy arena for over 16 years. Joe received his Doctor of Pharmacy from the University of Nebraska and MBA for them University of Chicago Booth School of Business. Joe also completed a fellowship in Pharmaceutical Economics at Ohio State University. In 2012, Joe joined the GBS Benefits team as the Director of Pharmacy Services. Joe’s professional experience includes technical and leadership roles in Health Economics, Pricing and Reimbursement, Strategy, and National Account/Sales Management. Just prior to GBS Benefits, Joe was responsible for Walgreen’s PBM National Account Sales, working closely with PBM vendors including Caremark, Medco, Express Scripts, and Optum Rx.
Judy TattonWorksite Voluntary
Judy has over 15 years of employee benefits experience. She joined GBS Benefits in 2005 in the COBRA Department, where she served as Director for 10 years. In early 2015, Judy transitioned from the COBRA Department to her current role as a Worksite Voluntary Benefits Specialist. Her approachable nature and her ability to assess situations and clearly explain options have contributed to her success in this position. Judy graduated from Brigham Young University with a B.S. in Business Management with an emphasis in Human Resources. Judy is licensed in Health and Life Insurance.
Kelly SmithSmall Employer
Kelly came to GBS in early 2005. Kelly has 10+ years industry experience. Kelly started in the COBRA Department and moved to the Small Employer team as a Renewal Coordinator. Kelly provides dedicated service to our Small Employer groups with the ever changing market and demands that come with it. Kelly has a strong background in customer service, enrollment, claims and client support.
Ken HunterOnline Services
Ken Hunter is the Director of Online Services at GBS Benefits, Inc. Ken has over 7 years of Human Resource Information System (HRIS) experience and has worked with nearly 20 different benefits technology vendors and over 198 companies—from large corporations to mid-size organizations across diverse industries. Prior to his employment with GBS Benefits, Ken was with Moreton & Company as the Technology Services Manager. Early in his career, Ken worked in the Large Loans Department at Wells Fargo managing several offices throughout the state of Utah. Ken holds double Bachelor’s Degrees in Business Administration and Computer Science from the University of Utah and the University of North Las Vegas, as well as a Master’s of Business Administration from the University of Utah. Ken’s business technology expertise provides the necessary skills to lead his team in providing clients with consulting services for benefits technology solutions; ensuring that the solution not only meets budget needs, but also provides the right tools for the company’s culture and design.
Matt has over 9 years of employee benefit experience. He joined GBS Benefits in 2018 as Compliance Director. Prior to joining GBS, Matt led the account management and compliance teams at National Benefit Services, a third-party administrator for retirement plans, FSAs, HSAs, HRAs, and COBRA administration. Matt helps monitor complicated and changing regulations, such as ERISA and the Affordable Care Act, and apply them to our processes and operations to help ensure our clients maintain compliance. He has a B.A. in English with a minor in Spanish from Weber State University.
Rory Housley, ASAPopulation Health
Rory is GBS Benefits’ in-house Actuary. Prior to GBS Benefits Rory was a Valuation Specialist at Mercer where he honed analytical and technical skills. Rory is experienced in financial analyses, including asset reconciliation and liability modeling. Rory has a Bachelor’s degree in Statistics with an emphasis in Actuarial Science. Rory has completed the rigorous requirements to receive the professional designation as an Associate of the Society of Actuaries (ASA). GBS Benefits is the only firm in the state with an on-site Actuary as a member of our Advanced Analytics team.
Russell VinikMedical Director
After completing his medical school training at the University of Texas Southwestern Medical Center in 1999 and Internal Medicine residency at Yale, Greenwich Hospital in 2002, Dr. Vinik began his career as a full-time Hospitalist caring for inpatients at the University of Utah Hospitals. He has been co-director of the hospitalist group and has spearheaded multiple projects to improve the quality of care at the University. Dr. Vinik is currently the Chief Medical Utilization Officer for the University of Utah Hospitals in clinics. He has multiple administrative roles serving as liaison between the medical staff and hospital operations. In January 2015, Dr. Vinik began a new role as Medical Director for GBS Benefits. He is working with the Population Health Management Team at GBS Benefits to identify and intervene upon gaps in care that can improve the health of populations.
Susan GrassliACA & Benefits Compliance
ACA & Benefits Compliance
Susan served as an Assistant Attorney General with the Utah Attorney General’s Office for fourteen years. Most recently, Susan worked for the local law firm of Howard, Phillips and Andersen which focuses, in part, on health benefit laws and issues. Since summer of 2011, she has been working with GBS Benefits, Inc., helping a variety of employers understand and comply with the many (and often complicated) provisions of Health Care Reform. Susan earned her J.D. degree in 1992 from the Reuben Clark School of Law, at Brigham Young University. She enjoys spending time with her family, traveling, and volunteering in the community.
Connie RankinClient Manager
Connie Rankin has over 20 years of employee benefits experience. She joined Volk GBS in 2000 specializing in client support. Prior to joining the Volk GBS team, Connie began her career in property and casualty insurance. She obtained her Bachelor degree in Business Administration from the University of Nebraska at Kearney. Connie is licensed in Health and Life Insurance.
Joe MarcotteClient Manager
Joe Marcotte joined Volk GBS in 2016 as an Employee Benefits Consultant. Prior to Volk GBS, Joe served in the United States Navy primarily stationed in Japan. He then joined the Aflac sales team in 2011. During that time, Joe worked on many different Aflac teams to help grow the Aflac brand, and he grew his Aflac business to be in the top 10 sales associates in the state for many years. Joe thrives on helping businesses find better ways to achieve their goals and creating trust with his groups. He is licensed in Health and Life insurance.
Kirsten CurvinClient Manager
Kirsten began her career in the benefit industry in 2002. Before beginning her current role as a Client Manager at GBS Benefits in 2012, she was employed with EMI Health and Regence Blue Cross Blue Shield. Kirsten manages a block of over 350 client accounts, specializing in employer groups with 2 to 10 employees. Kirsten’s focus is on maintaining strong client relationships, resolving daily questions and claims issues, and educating employees on their benefits. She is licensed in Life and Health Insurance.
Lacey MoyshClient Manager
Lacey Moysh got her start in the insurance industry in 2007 as a Benefits Administrator with USBA, giving her a strong background in Cafeteria Plans. Joining GBS Benefits in 2015 as a Client Manager, Lacey specializes in serving employer groups with 11 to 50 employees. She graduated from the University of Utah with a Bachelor’s Degree in Communication. Lacey is licensed in Accident & Health and Life Insurance.
Lindsay ParksClient Manager
Lindsay Parks joined the Volk GBS team in 2017 specializing in client support. Prior to working at Volk GBS, Lindsay has worked in small and large group health and life insurance for the past six years. She obtained her Bachelor’s degree at the University of Colorado.
Mary TracyClient Manager
Mary Tracy joined Volk GBS in 2016 as an Employee Benefits Broker. Before joining the Volk GBS team, Mary worked as a Compensation Benefits Manager for a multi-national company. Mary received her Bachelor degree from Augusta University and obtained her Masters of Business from Regis University. Mary is a licensed consultant in both Health and Life insurance.
Melissa MarshClient Manager
Melissa Marsh came to GBS Benefits in 2015, first as a Small Group Renewal Coordinator and now in her current role as a Client Manager. Just prior to GBS Benefits, Melissa was an Analyst with Goldman Sachs on their Benefits and Retirement Team. She also has experience in corporate banking and public accounting having worked for Wells Fargo and a regional public accounting firm. Melissa attended the University of Utah where she earned a Bachelor of Science in Communication. She is licensed in Health & Accident and Life Insurance.
Sarah FryClient Manager
Sarah Fry started her career on the carrier side of the insurance industry in 2009. She joined GBS Benefits in May of 2014 as a Client Renewal Manager. Now, in her current role as a Client Manager, Sarah provides dedicated service to employer groups with 2 to 10 employees. Prior to GBS Benefits, Sarah was employed with National Benefits Services as an Account Manager Assistant and Compliance Specialist, giving her expertise in HRA’s, FSA’s and Schedule-A documentation. Sarah is licensed in Accident & Health and Life Insurance.
Stosh GriffithClient Manager
Stosh Griffith has been with GBS Benefits for over 8 years. She began with the firm in Account Management Support and her success in this position lead her to the Client Manager role. Prior to GBS, she spent 5 years working in medical claims processing. Stosh’s clients enjoy that she is a strong advocate for them. When they face barriers and frustrations with insurance, she is an actual person they can speak to and find a resolution to their issues. Stosh is licensed in Accident, Health, and Life.
Shauna ElsberryClient Manager
Shauna started in the insurance industry in 1980. Having been employed with The Hartford, Altius Health Plans and Pacificare/FHP, Shauna brings 15 years of strong carrier experience with her to GBS Benefits. Shauna joined the GBS Benefits team in 2011. In her role as a Client Manager, Shauna provides dedicated service to employer groups with less than 50 employees. She handles claims and billing reconciliation issues, customer service, and provides education to employees regarding their benefits. Shauna attended Brigham Young University and is licensed in Accident & Health and Casualty Life & Property Insurance and holds a Group Benefits Disability Specialist Certification.
Shirani GibsonClient Manager
Shirani Gibson joined the Volk GBS team in 2015 with over 16 years of experience working in the insurance industry. Shirani began her career working with both the individual and small group insurance markets, and she now specializes in client support for all sized groups. Shirani is a licensed consultant in Health insurance.
Tierney TurnerClient Manager
Tierney joined GBS in 2018 bringing with her over 5 years of health insurance industry experience. She is passionate about employee benefits and seeks to use her knowledge and experience to help clients and their employees navigate the confusing world of insurance. Tierney earned Bachelor’s degree in Political Science from California State University, Northridge. Tierney is licensed in Health and Life insurance.
GBS Benefits, Inc. has spent years recruiting, hiring, and training the most highly skilled team of employees in the industry. As a client of GBS Benefits, you will have access to our entire staff — ready to help you.Contact Us