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We’re more than the broker you call once a year at renewal time, our team is here to support you in all aspects relating to your benefit plans … all year long. When you think of us as part of your team, we call that “mission accomplished.”
Our Consultants have extensive experience in the group benefits industry and will oversee the services and support provided by GBS Benefits, Inc. Your Consultant will assist you in the following areas:DESIGNEDUCATIONNEGOTIATION
All GBS Benefits, Inc. clients are assigned a full-time Account Manager, regardless of the size of your company. In addition to helping you understand your benefit plan(s), your Account Manager can assist you with the following:OPEN ENROLLMENTSERVICECOORDINATION
Brad BennettSenior Broker
Brad has over 25 years of employee benefits experience. He began his career with BlueCross & BlueShield of Utah working his way up to the Commercial Accounts Representative. While at BlueCross his responsibilities included negotiating and renewing large group accounts as well as servicing the employee benefits needs of the client. Brad has been with GBS for over 20 years. He is licensed in Health, Life and Disability insurance.
Brad joined GBS Benefits in early 2015, bringing with him over 30 years of industry experience. Having worked for a carrier earlier in his career (BlueCross Blue Shield of Utah) and at another regional insurance agency, Brad’s background allows him to effectively consult with clients in the decision making process.
Brad has significant experience with both self-funded and fully insured medical and dental plans, stop-loss contracts, and high deductible health plans with health savings accounts. In fact, Brad was among the first brokers in Utah to write business on a high deductible health plan with a health savings account. Additionally, with his former firm, Brad was instrumental in developing a health care captive to assist employers in mitigating the large increases in stop-loss costs.
Brad has worked with many high-profile Utah employers and looks forward to developing partnerships with other noteworthy employers as a representative of GBS Benefits. At GBS Benefits, Brad will provide clients with relevant insight as they select and implement benefit offerings for their organizations. As a licensed consultant, he will focus on designing plans and strategies, educating clients on industry trends, and negotiating rates, benefits, and contracts. Because of his strong personal commitment to give back to the community in which he works, Brad serves as a board member for two non-profit organizations.
Brittany joined the GBS Benefits Broker Team in 2015, bringing with her nearly 10 years of marketing and sales experience. Prior to GBS Benefits, Brittany was employed with pharmaceutical company GlaxoSmithKline where she held several different roles and was ultimately promoted to the position of Hospital Account Manager for Utah. She is a skilled professional in building relationships and retaining clients as demonstrated by her Distinguished Ranking with GlaxoSmithKline. Brittany has a B.S. in Marketing with a Minor in Communications from the University of Pittsburgh. She is licensed in Accident, Health and Life Insurance.
Christian Kunz is an Employee Benefits Broker with GBS Benefits. Joining the firm in early 2015, clients appreciate Christian’s analytical nature and his ability to quickly assess their needs and explain their benefit options. Prior to GBS Benefits, Christian was a Commercial Real Estate Agent with Marcus & Millichap where he was awarded the prestigious Pacesetter Award for averaging high activity levels in calls, meetings, proposals and new listings. While with the real estate firm, Christian had transactions totaling nearly $15 million in his first 18 months. Christian has a B.A. in Economics with Minors in Business Management and Japanese from Brigham Young University and is licensed in Heath, Life and Disability insurance.
Clint Wadsworth has 14 years of industry experience. He returned to GBS Benefits in 2013 to re-open our St. George office. Just prior to his current position, Clint was the Director of Sales for Kaiser Permanente in Honolulu, Hawaii. While working for Kaiser, Clint increased sales by over 200 percent through his efforts in hiring, training, and motivating the sales force. Before Kaiser Permanente, Clint was employed with Unum as a Group Sales Consultant for 2 years and then as a Benefits Consultant at GBS Benefits for 5 years. Clint has a BA from Southern Utah University and an MBA from Chaminade University of Honolulu. Clint is licensed in health, life and disability.
Dan McKean is a broker with GBS Benefits. In his role, Dan assists clients with benefit design, education, and negotiation. Prior to joining GBS Benefits in 2009, Dan was employed with Humana as a Small Group Sales Executive. His strong carrier background is advantageous as he helps clients understand what is available in the marketplace and negotiates with carriers on their behalf. Dan attended San Diego State University where he studied Business Administration and Management. He is licensed in Health, Life and Disability insurance.
Don McKeanSenior Broker
Don McKean is an employee benefits broker with over 35 years of healthcare experience. Prior to joining GBS Benefits in 2007, Don worked for a variety of medical carriers that rendered services to both Fortune 500 and smaller companies. His responsibilities included direct sales, account management, financial analysis, consultation, service delivery and staffing. Don has significant self-funding experience working with large, multi-site employers that required the administration of complex benefit programs. Don received a Bachelor’s Degree in Psychology and a Master’s Degree in Social Work, both from the University of Utah. He is licensed in Health, Life and Disability insurance.
Gordon BrownSenior Broker
Gordon has over 25 years of employee benefit experience — exclusively working in the large group market with a primary focus on employers of 100+ employees. For more than 15 years Gordon worked for SelectHealth, acting as department director of Large Employer Group Sales and handling all of their self-funded accounts. He is trained in underwriting and medical plan development and was responsible for sales training at SelectHealth. Gordon has been with GBS Benefits for nine years, adding extensive knowledge and experience to our sales team with his self-funded background. Gordon attended the University of Utah where he received a bachelor’s degree in marketing. He is licensed in Health, Life, and Disability Insurance.
Jason WagnerSenior Consultant
Jason Wagner has been working in the health insurance industry since 2000, and joined GBS Benefits as a Consultant in 2003. He has extensive experience in all insurance lines that relate to group benefit plans. Prior to joining GBS Benefits, Jason was a Sales Representative for Sun Life Financial. He was responsible for growth and product development with employer groups, Brokers/Agents, Consultants, insurers and TPAs. His main focus was working with self-funded clients. Jason graduated from Brigham Young University with a Broadcast Communications degree with an emphasis in Media Sales and Management. Jason is licensed in Health, Life and Disability insurance.
Landon Fielding joined GBS Benefits in early 2015 as an Employee Benefits Broker. Landon has been in the employee benefits field since 2008. He has worked in various areas of the insurance industry, including underwriting and sales. Through his industry experience, he has come to enjoy the complexity and strategy associated with self-funded cases, and how risk and technology partner together to redefine the employer experience. As technology continues to reshape the insurance landscape, he has the understanding and background to provide the right solutions tailored to fit your specific business needs. Landon has a B.S. in Strategic Communications from the University of Utah and is licensed in Health, Life, and Disability Insurance.
Laura PeiferSenior Broker
Laura Peifer has nearly 30 years of healthcare industry experience and joined the GBS Benefits team as an employee benefits broker in 2011. Formerly with Wise Provider Networks (WPN) as a Principal Consultant, she handled the negotiation, contracting, and management of custom healthcare networks. In her specialized role she worked with many high-profile and Fortune 500 companies.
At GBS Benefits, Laura works with small employers as well as large corporate clients headquartered throughout Utah, Wyoming, and Colorado. Laura has experience with both fully-insured and self-funded arrangements. Laura’s clients appreciate her strategic approach which is centered on developing cost-saving strategies. She has partnered with the Associated Builders & Contractors of Utah to create an exclusive pool for small businesses looking to avoid community rating.
Laura has been a repeat recipient of the prestigious Chairman’s Circle Award recognizing the top 10 insurance brokers within the nationwide Leavitt Group organization. Within the community, Laura serves with the Boys and Girls Clubs of Salt Lake and founded the Kids Eat! program at the Club providing meals to children and families at home and after school. Laura earned a Bachelor of Science from the University of Utah and is licensed in Health, Life, and Disability Insurance.
Mark JohnsonSenior Broker
Mark Johnson has been with GBS Benefits for over 10 years, and brings a detailed knowledge of employee benefit programs including group health plans, dental, vision, life, long and short-term disability plans, employee assistance programs, flexible spending accounts, and 401(k)s. Mark has 18 years of prior experience with EMI Health, where he worked in various aspects of employee benefits, and held many leadership positions, including Vice President of Sales and Marketing.
Richard Jensen has been involved with employee benefit consulting since 1989. Prior to joining GBS Benefits in 2000, he spent 6 years with Health Benefits America (HBA), a national benefits consulting firm, providing strategies for health plan offerings and benefit design for several Fortune 100 companies. Following HBA, he spent over 5 years with CNN Managed Care, the largest national PPO network, as a Regional Vice President for the Utah, Idaho, and Colorado markets, delivering provider network solutions to large accounts. Richard received his Bachelor’s degree in English and German from the University of Utah and Master’s of Business Administration from Brigham Young University. He is licensed in Health, Life and Disability insurance.
Rick has nearly 13 years of experience in the group benefits field. Prior to joining GBS Benefits in 2008, he was with Dental Select and Altius Health Plans. Rick earned a Bachelor’s degree in Business Management from Brigham Young University with an emphasis in Insurance, Risk Management, and Financial Services. He later went on to receive a Master’s of Business Administration and Health Services Administration from the University of Utah. Rick is licensed in Health, Life, and Disability Insurance.
Riley Nelson joined the GBS Benefits team as a Broker in 2015 bringing with him a strong background in sales and ongoing account management. Just prior to GBS Benefits, Riley was an Account Executive with CVE Technologies, a channel reseller for major IT companies. While there he grew his sales territory from $0 to $1.6 million in just 18 months. Riley played football as a Division I quarterback at Brigham Young University and graduated in August 2013 with a Bachelor of Arts in Spanish. He is fluent in written and conversational Spanish with an IRL Level 4 Full Professional Proficiency. Riley is licensed in Accident & Health and Life Insurance.
Rob FergusonSenior Consultant
Rob has over 20 years of employee benefit experience since starting in 1987. He spent 10 years working for several insurance carriers including SelectHealth, FHP and Pacificare. While working for these carriers Rob held positions in large group sales, management and upper management positions. He also served on the underwriting committee and appeals committee for 3 years with these carriers. Rob has worked for the past 12 years with GBS as a producer and specializes in large group, fully insured and self-funded companies with 100+ employees. Rob specializes in the benefit areas of medical, dental, life, disability and vision products. Rob holds a Bachelor’s degree in Business Management from the University of Phoenix and is licensed in Health, Life and Disability insurance.
Scott FieldingSenior Consultant
Scott Fielding has been in the insurance industry since 1990. He joined GBS Benefits in 1994, and served as a partner prior to the merger with the Leavitt Group in 2006. Scott has extensive expertise in fully insured, retrospective, and self-funding contracts. He specializes in creative employee benefit plan design, HRAs, HSAs and self-funded plan designs, TPA & PBM negotiations, association plan creation, negotiation and plan management. He has an extensive knowledge of underwriting methodologies and carrier negotiations. Scott is a professional with the ability to quickly understand the key issues and develop solid business processes and solutions. He is licensed in Health, Life and Disability insurance.
Shauna Romine has lifelong experience with the health insurance industry and has been involved with GBS since its inception in 1989. She first worked as a Sales Director outside the insurance industry managing high profile clients, executing and negotiating contracts, securing long-term relations while serving their specific needs. In 2004 Shauna returned to GBS as a Group Benefits Specialist, utilizing the skill-set she has built over the last 20+ years. She received her Bachelor’s degree from the University of Utah in Finance and Marketing and is licensed in Health, Life and Disability insurance.
Stephanie Conti joined GBS Benefits in 2009 bringing 22 years of experience from Regence BlueCross & BlueShield of Utah where she was a Senior Sales Executive. She specifically worked with employer groups and brokerage firms of all sizes and locations regarding product design, underwriting guidelines and rate negotiation. Stephanie developed an expertise in fully insured & self-funded arrangements for medical, dental and ancillary product offerings. Her extensive knowledge and proficiency as a Sales Executive & Account Manager have made her an asset to her clients. Stephanie is licensed in Health, Life and Disability Insurance.
Sue Luman has over 25 years of experience in the insurance industry. She began working at FHP Insurance and moved to GBS in 1995 as an Account Manager. After years of building relationships and servicing clients of all sizes, Sue decided to join the sales team at GBS. She became a Group Benefits Specialist in 2001 and opened the Logan GBS office. Sue works with clients of all sizes, in and out of Cache Valley and stays actively involved in Cache Valley organizations. She is licensed in Accident & Health Insurance.
Tim KingSenior Consultant
Tim operates the GBS Benefits Vernal office with over ten years of experience in the health insurance industry. He is licensed in Health, Life, and Disability Insurance, and has experience assisting both small and large employers with their employee benefit needs. Tim previously served on the Broker Advisory Board with Regence BlueCross BlueShield of Utah and was recognized as a top producer while doing so. Prior to entering the benefit industry, Tim owned his own business, giving him unique insight to help assess the needs of employers.
Todd Barr joined GBS Benefits in 2014 as an Employee Benefits Broker. Prior to GBS Benefits, Todd was an Estimator and Project Manager with a large commercial and custom residential construction company. He is skilled in contract review and negotiation, data analysis, value engineering and consulting. Todd holds a Bachelor’s Degree from Weber State University in Technical Sales and Construction Management. Before completing his degree at Weber State, Todd attended Salt Lake Community College where he played for the Bruins Baseball team. Todd is licensed in Health, Life, and Disability Insurance.
Trent has been in the health insurance industry since 1994 and is licensed in Health, Life, and Disability Insurance. He has held sales, underwriting, and management positions locally with BlueCross BlueShield, Altius Health Plans, and UnitedHealthcare of Utah. As an experienced broker in the local healthcare market, Trent is familiar with the challenges of employee benefits and the options that are available for large and small businesses. He can assist with insurance plans of all sizes and has had particular success developing employee benefit plans for large associations in Utah. Trent received a Bachelor’s degree in Business Management from Weber State University.
Tyler is a group benefits specialist with over 20 years of healthcare experience and is licensed in Health, Life, and Disability Insurance. He has expertise in all sizes of groups, with an emphasis in self-funding arrangements. From 1991-2000, Tyler worked at Dale Barton Agency as an employee benefits specialist on insurance specific to construction companies. He has also served as the education chair for Utah Association of Health Underwriters. Tyler graduated from Weber State University with a Bachelor’s degree in Technical Sales.
Allison MinerAccount Manager
Allison has many years of account management experience and 16 years of experience within the benefits industry. She came to GBS Benefits after being highly sought after for her work with Altius Health Plans, where she was a large group Account Manager for 8 years, managing over 40 groups, including both fully-insured and self-funded groups, with a combined annual premium of over $75 million. At GBS Benefits Allison competently handles employer groups of all sizes and composition, ensuring both the employer and the employees are well educated on their benefits.
Andrea AlexanderAccount Manager
Andrea brings 17 years of insurance industry expertise and experience. She joined the GBS Benefits team in 2008; first as a Renewal Coordinator and was then promoted to her current position of Account Manager. Prior to GBS Benefits, Andrea was with Altius Health Plans where she held several positions: Customer Service Team Lead, New Business Coordinator, and finally Large Group Account Manager. Andrea is known for her dedication to her clients and her competence in helping her clients understand their benefits, resolving claims and billing issues, and answering enrollment questions. As a native speaker, she is fluent in Spanish and uses her skills to translate written benefit materials for GBS Benefits clients and support enrolled employees who speak Spanish. Andrea received a Bachelor of Science in Nursing from the University of Utah and is licensed in Health, Life and Disability Insurance.
Colette KreminAccount Manager
Colette joined GBS Benefits in 2004 in our Vernal office. Just prior to GBS Benefits, Colette was employed for 6 years as an Administrative Support Specialist at an insurance brokerage office. She began her career in retail management, giving her 10 years of experience with customer service. In her current role, Colette supports clients by assisting with benefit education, renewals, and day-to-day questions. Colette is licensed in Accident and Health Insurance.
Denise HouseSenior Account Manager
Senior Account Manager
Denise has over 34 years of experience in the Healthcare industry. She worked at Regence BlueCross Blue Shield for 22 years, where she was successful in managing key accounts of group sizes 2-3,500. Denise has been with GBS Benefits since 2007 and provides superior service to the accounts assigned to her. Her primary responsibility is to renew and retain groups. She helps clients understand their benefits, including policy limitations, claims resolution, billing issues, COBRA, HIPAA, FMLA and enrollment questions. She provides dedicated service to plan administrators and support staff regarding all aspects of the insurance industry. Denise is licensed in Health, Life, and Property & Casualty.
Florence GregoryAccount Manager
Florence has more than 20 years of experience in the health insurance industry. She joined GBS Benefits in 2012 as an Account Manager. Formerly with Regence BlueCross BlueShield of Utah, as an Account Executive, she worked with employer groups to assist with product design and renewal negotiations. Prior to her role as an Account Executive, she worked in several departments at Regence, including: Claim Entry, Adjudicating and Customer Service. Florence also spent 5 years selling Individual Products, Medicare Supplements, Conversion, and HIP. Florence’s varied experience at Regence and her work with both small and large employer groups with fully-insured and self-funded arrangements of medical, dental, and ancillary products, allows her to give significant insight to her clients. Florence is licensed in Health, Life, and Disability Insurance.
Janeen PetersenAccount Manager
Janeen Petersen brings 15 years of insurance industry expertise and experience. After working for several carriers, she began her career at GBS Benefits in 2003 as a Renewal Coordinator for GBS Benefits President & CEO Rick Fielding’s book of business. Janeen then made the transition to Dental Select where she was employed for 7 years as both a Senior Sales Executive and Group Relations Director. Janeen returned to GBS Benefits in 2012 in her current role as an Account Manager. Janeen is known for dedication to her clients and her competence in helping her clients understand their benefit options. Janeen received her Bachelor of Science from Baldwin Wallace College in Finance. She is licensed in Accident & Health Insurance.
Lacey HunterAccount Manager
Lacey has 7 years of employee benefits experience. She joined GBS Benefits in early 2015 as an Account Manager in the Logan office. Prior to GBS Benefits, Lacey was employed with a non-profit health center where she managed the Insurance Billing Department. Her responsibilities included policy writing, ensuring benefits compliance and claims tracking and resolution. Lacey’s experience on the employer side of benefits gives her the unique ability to understand the challenges our clients face. Lacey holds an Associate’s Degree in Health Information Technology from DeVry University. She is licensed in Accident, Life, and Health.
Leslie FinchAccount Manager
Leslie is a seasoned Account Manager with ten years of industry experience. Most recently, she comes from Regence BlueCross and BlueShield of Utah where she acted as a large group account executive managing groups of 200+ employees with both fully insured and self-funded arrangements. Leslie managed a variety of complex, national accounts and solidified her place as one of the top three retention professionals in the company within her first year. Leslie also brings a background of broker account management experience with a firm where she managed groups of all sizes, funding arrangements, locations, and benefit needs. Her love for the industry truly started when she began her career with SelectHealth where she worked with account management in servicing their large employer clientele. It was in this role that she discovered her natural ability to cultivate long-lasting relationships and in turn, sparked her passion for what she does today. Leslie is licensed in Health, Life, and Disability Insurance.
Marcie GentrySenior Account Manager
Senior Account Manager
Marcie brings 25 years of insurance industry expertise and experience. She joined the GBS Benefits team as a Senior Account Manager in 1994. Prior to GBS Benefits, Marcie was a Benefits Administrator with APA Benefits. Marcie is known for her dedication to her clients and her competence in helping her clients understand their benefits, resolving claims and billing issues, and answering enrollment questions. Marcie received her Associates degree from Weber State University and is licensed in Health, Life and Disability Insurance.
Nicole MannekAccount Manager
Nicole started her career on the carrier side of the benefits industry in 1998. She joined GBS Benefits in 2014 as an Account Manager. Before coming to GBS Benefits, Nicole was employed with Dental Select and Humana. Her current role is focused on client benefit education, issue resolution and retention with large employer groups with over 100 employees. Nicole is licensed in Accident & Health Insurance.
Aaron QuarnbergIndividual Sales
Aaron Quarnberg is the Vice President of Individual Sales for GBS Benefits. With the Affordable Care Act, the individual insurance market has become challenging for consumers and business owners to navigate. Aaron has a track record of using innovative sales strategies and practices to serve this market with tremendous results. Just prior to GBS Benefits, Aaron was the Vice President of Sales and Member Services for Arches Health Plan. Under his leadership, the company grew to a $150 million organization in just 3 years. During this time he also consulted for local and national insurance brokerages and carriers on best sales practices, using technology, and call center design. Aaron also has a strong background in Medicare sales having worked with industry leaders like Extend health and eHealth Insurance. Previous to Arches Health Plan, Aaron was the founder of his own company specializing in non-traditional financial planning.
In his current role, Aaron is creating a hybrid model of sales and customer service aimed at eliminating the confusion in obtaining health insurance while providing individuals with the best customer service experience. Aaron sits on the Board of Directors for the Utah Hispanic Chamber of Commerce and is passionate about helping Utah’s Hispanic population. Aaron is licensed in Accident & Health and Life Insurance.
Ashley AokiSmall Employer
Ashley Aoki joined GBS Benefits in 2012 as a Small Employer Renewal Coordinator. In early 2015, Ashley took on a new role as the Small Employer Director. Leading a team of service experts, she has been instrumental in helping GBS and our small employer clients understand and prepare for the changes under the Affordable Care Act. Ashley has a Bachelor of Science in Business from the University of Utah and is licensed in Health, Accident & Life Insurance.
Chris joined GBS Benefits in 2014 as the GBS Benefits Disability Products Specialist. Chris’ varied background equips him with superior communication skills and the ability to perform accurate analysis on detailed contracts and plan information. Just prior to GBS, Chris was a Senior Policy/Legal Analyst with the Science Applications Internal Corporation involved in government contracts with the Department of Defense and the Office of the General Counsel for International Affairs. While in Washington, D.C., Chris also worked as an Advance Representative with the U.S. Department of Homeland Security and with The White House in the Office of the Vice President as an Advance Representative. With his fine attention to detail, Chris has been an asset to employer groups in helping them ensure that the income of their employees is protected. Chris received his Bachelor of Science from Brigham Young University in Zoology. He is licensed in Health & Accident and Life Insurance.
Joe TateHR Consulting
Joe Tate is a Human Resources executive with multi-national experience in Telecommunications, Computers (Sales/Manufacturing), Financial Services, Transportation and Retail. His 20+ years of experience make him highly qualified to assist in strategic direction, HR systems, training/development, compensation, legal, employee relations, staffing, benefits, workers compensation, operational management and other HR related areas. With experience in forward-thinking employment across all 50 states, Joe is a valuable, hands-on resource for GBS Benefits clients. Joe holds a current SPHR Certification through the Human Resources Certification Institute and earned a Bachelor of Science in Economics from the University of Utah.
Joe TooleyPharmacy Consulting
Joe has an extensive pharmaceuticals background, having worked in the pharmacy arena for over 16 years. Joe received his Doctor of Pharmacy from the University of Nebraska and MBA for them University of Chicago Booth School of Business. Joe also completed a fellowship in Pharmaceutical Economics at Ohio State University. In 2012, Joe joined the GBS Benefits team as the Director of Pharmacy Services. Joe’s professional experience includes technical and leadership roles in Health Economics, Pricing and Reimbursement, Strategy, and National Account/Sales Management. Just prior to GBS Benefits, Joe was responsible for Walgreen’s PBM National Account Sales, working closely with PBM vendors including Caremark, Medco, Express Scripts, and Optum Rx.
Judy TattonWorksite Voluntary
Judy has over 15 years of employee benefits experience. She joined GBS Benefits in 2005 in the COBRA Department, where she served as Director for 10 years. In early 2015, Judy transitioned from the COBRA Department to her current role as a Worksite Voluntary Benefits Specialist. Her approachable nature and her ability to assess situations and clearly explain options have contributed to her success in this position. Judy graduated from Brigham Young University with a B.S. in Business Management with an emphasis in Human Resources. Judy is licensed in Health and Life Insurance.
Ken HunterOnline Services
Ken Hunter is the Director of Online Services at GBS Benefits, Inc. Ken has over 7 years of Human Resource Information System (HRIS) experience and has worked with nearly 20 different benefits technology vendors and over 198 companies—from large corporations to mid-size organizations across diverse industries. Prior to his employment with GBS Benefits, Ken was with Moreton & Company as the Technology Services Manager. Early in his career, Ken worked in the Large Loans Department at Wells Fargo managing several offices throughout the state of Utah. Ken holds double Bachelor’s Degrees in Business Administration and Computer Science from the University of Utah and the University of North Las Vegas, as well as a Master’s of Business Administration from the University of Utah. Ken’s business technology expertise provides the necessary skills to lead his team in providing clients with consulting services for benefits technology solutions; ensuring that the solution not only meets budget needs, but also provides the right tools for the company’s culture and design.
Lorie BrownCOBRA Administration
Lorie Brown brings over 20 years of insurance industry experience. She began her career on the carrier side at Select Health, where she was an Enrollment Specialist for 7 years. In 2005, Lorie joined the GBS Benefits team in the COBRA Department. In early 2015, Lorie was promoted to the position of COBRA Director at GBS Benefits. Lorie’s department is currently providing COBRA administration for nearly 700 clients located in Utah, California, Idaho, Colorado, Nevada and Arizona.
Monica WellsAccount Management
Monica has nearly 20 years of industry experience. She started her career on the carrier side of the industry and was employed with Aetna for 2 years, followed by 5 years at United Healthcare before coming to GBS Benefits in 2005. Monica provides dedicated service to plan administrators and support staff helping them understand their benefits, including any policy limitations, claims resolution, billing issues, and COBRA, HIPAA, FMLA, and ERISA questions. With her years of account management expertise, Monica leads our Account Manager team, as the Director of Account Management at GBS Benefits.
Penny OBrienWellness Services
Penny earned her Master of Exercise Physiology, with an emphasis on Wellness Coaching, from the University of Utah and a BA in International Relations & Economics from the University of California, Davis. With over 25 years of experience, she has managed large client wellness programs and designed and implemented corporate wellness incentives tied to health benefits. Penny is a 200 RYT Yoga Instructor with Yoga Alliance and is also a Certified Fitness Instructor. Penny teaches graduate-level courses at the University of Utah as an adjunct professor. Penny is committed to educating GBS Benefits clients on the potential they have to direct sustainable behavior change resulting in less health care spending.
Russell VinikMedical Director
After completing his medical school training at the University of Texas Southwestern Medical Center in 1999 and Internal Medicine residency at Yale, Greenwich Hospital in 2002, Dr. Vinik began his career as a full-time Hospitalist caring for inpatients at the University of Utah Hospitals. He has been co-director of the hospitalist group and has spearheaded multiple projects to improve the quality of care at the University. Dr. Vinik is currently the Chief Medical Utilization Officer for the University of Utah Hospitals in clinics. He has multiple administrative roles serving as liaison between the medical staff and hospital operations. In January 2015, Dr. Vinik began a new role as Medical Director for GBS Benefits. He is working with the Population Health Management Team at GBS Benefits to identify and intervene upon gaps in care that can improve the health of populations.
Susan GrassliACA & Benefits Compliance
ACA & Benefits Compliance
Susan served as an Assistant Attorney General with the Utah Attorney General’s Office for fourteen years. Most recently, Susan worked for the local law firm of Howard, Phillips and Andersen which focuses, in part, on health benefit laws and issues. Since summer of 2011, she has been working with GBS Benefits, Inc., helping a variety of employers understand and comply with the many (and often complicated) provisions of Health Care Reform. Susan earned her J.D. degree in 1992 from the Reuben Clark School of Law, at Brigham Young University. She enjoys spending time with her family, traveling, and volunteering in the community.
Andrea PaynterClient Manager
Andrea began her career in the benefits industry in 2010 with Opticare of Utah. She joined GBS Benefits in 2014 as a Client Manager. Andrea specializes in servicing small employers with 11 to 50 employees. She holds a B.S. in International Studies, Political Science & Sociology with a Minor in Japanese from University of California, San Diego. Andrea is licensed in Accident, Health, and Life Insurance.
Katie WoodSmall Employer Specialist
Small Employer Specialist
Katie has been with GBS Benefits since 2011. Prior to GBS Benefits, Katie was with National Benefit Services and then EMI Health. Katie has a strong background in FSA, HRA, COBRA and 401K administration, as well as vision and dental sales. Katie’s expertise in all facets of the industry led to her current role as a Small Business Specialist at GBS Benefits. A graduate of Weber State University, Katie has BS in Early Childhood and Elementary Education. Katie is licensed in Health, Life, and Disability Insurance.
Kirsten CurvinClient Manager
Kirsten began her career in the benefit industry in 2002. Before beginning her current role as a Client Manager at GBS Benefits in 2012, she was employed with EMI Health and Regence Blue Cross Blue Shield. Kirsten manages a block of over 350 client accounts, specializing in employer groups with 2 to 10 employees. Kirsten’s focus is on maintaining strong client relationships, resolving daily questions and claims issues, and educating employees on their benefits. She is licensed in Life and Health Insurance.
Kristy HowardSmall Employer Online Specialist
Small Employer Online Specialist
Kristy started her career on the carrier side of the industry with Altius Health Plans in 2007. Just prior to GBS Benefits, she was employed as an Online Benefit Administrator at another firm. Kristy joined GBS Benefits in early 2015 to launch the Small Employer Online Department. Kristy handles the online benefit implementation for clients with less than 50 employees and oversees a team of Implementation Specialists and Platform Enrollers. Kristy holds a BASc from Salt Lake Community College.
Kim NielsenClient Manager
Kim Nielsen has a background that includes sales, human resources, and carrier expertise. Kim joined the GBS Benefits team in 2015 as a Client Manager servicing employer groups with 11 to 50 employees. Just prior to GBS Benefits, she was an Individual Sales Representative with SelectHealth, managing the largest Idaho book of business in the Individual Department. Prior to SelecHealth, Kim was the Accounting and HR Specialist with a local small business for 8 years. The blend of her carrier experience and her experience in HR on the client side of the industry give her a unique perspective as she helps her clients here at GBS Benefits. Kim attended BYU Idaho, The University of Utah and Salt Lake Community College. She is licensed in Accident & Health and Life Insurance.
Lacey MoyshClient Manager
Lacey Moysh got her start in the insurance industry in 2007 as a Benefits Administrator with USBA, giving her a strong background in Cafeteria Plans. Joining GBS Benefits in 2015 as a Client Manager, Lacey specializes in serving employer groups with 11 to 50 employees. She graduated from the University of Utah with a Bachelor’s Degree in Communication. Lacey is licensed in Accident & Health and Life Insurance.
Pamela NicholsClient Manager
Pamela started in the insurance industry in 2006. Prior to joining GBS Benefits in 2012, Pamela was employed with two other benefits consulting firms as a Bilingual Account Representative. She is fluent in conversational and written Spanish and has a strong background in customer support. In her current role, she educates clients on their benefits and handles coverage questions, enrollments and claims issues for both English and Spanish speaking clients. Pamela attended Utah Valley State College and is licensed in Accident & Health and Property & Casualty Insurance.
Sarah ShumwayClient Manager
Sarah Shumway started her career on the carrier side of the insurance industry in 2009. She joined GBS Benefits in May of 2014 as a Client Renewal Manager. Now, in her current role as a Client Manager, Sarah provides dedicated service to employer groups with 2 to 10 employees. Prior to GBS Benefits, Sarah was employed with National Benefits Services as an Account Manager Assistant and Compliance Specialist, giving her expertise in HRA’s, FSA’s and Schedule-A documentation. Sarah is licensed in Accident & Health and Life Insurance.
Shauna ElsberryClient Manager
Shauna started in the insurance industry in 1980. Having been employed with The Hartford, Altius Health Plans and Pacificare/FHP, Shauna brings 15 years of strong carrier experience with her GBS Benefits. Shauna joined the GBS Benefits team in 2011. In her role as a Client Manager, Shauna provides dedicated service to employer groups with less than 50 employees. She handles claims and billing reconciliation issues, customer service, and provides education to employees regarding their benefits. Shauna attended Brigham Young University and is licensed in Accident & Health and Casualty Life & Property Insurance and holds a Group Benefits Disability Specialist Certification.
GBS Benefits, Inc. has spent years recruiting, hiring, and training the most highly skilled team of employees in the industry. As a client of GBS Benefits, you will have access to our entire staff — ready to help you.Contact Us